Privacy Policy

Last Updated: June 1, 2023

Introduction

At AiFin, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform.

We are committed to protecting your personal information and your right to privacy. If you have any questions about our privacy practices, please contact us using the details provided at the end of this policy.

Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you:

  • Register for our services or express interest in obtaining information about us
  • Participate in activities on our platform
  • Contact us with inquiries or feedback

The personal information we collect may include:

  • Names, email addresses, and contact details
  • Business information, such as company name and position
  • Credentials, such as passwords and account preferences
  • Payment information when you purchase our services

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our platform. This information does not reveal your specific identity but may include device and usage information, such as:

  • IP address
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Usage patterns and interactions with our platform

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and manage our services: To deliver the services you request, maintain your account, and manage our business operations.
  • Improve our services: To understand how users interact with our platform, identify areas for improvement, and develop new features.
  • Communicate with you: To respond to your inquiries, provide customer support, send administrative information, and, with your consent, marketing communications.
  • Security and fraud prevention: To protect our platform, detect and prevent fraudulent transactions and other illegal activities.
  • Compliance: To comply with legal obligations and enforce our terms and policies.

Information Sharing

We take your data privacy seriously and maintain strict controls over access to your information. We do not share your personal information with third parties except in the following limited circumstances:

  • Legal Requirements: When required to comply with applicable laws, regulations, or legal processes.
  • Security Purposes: When necessary to investigate potential security issues or protect against harmful activities.
  • With Your Consent: When you have explicitly authorized us to share specific information.

Data Security

We implement robust technical measures to protect your personal information, including end-to-end encryption, secure authentication systems, and automated monitoring. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Our security measures include:

  • End-to-end encryption for data transmission
  • Multi-factor authentication
  • Automated security monitoring
  • Regular security assessments
  • Automated backup systems
  • Comprehensive access controls

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Rectification: You can request correction of your personal information if it is inaccurate or incomplete.
  • Erasure: You can request deletion of your personal information in certain circumstances.
  • Restriction: You can request restriction of processing of your personal information.
  • Data Portability: You can request transfer of your personal information to you or a third party.
  • Objection: You can object to processing of your personal information in certain circumstances.
  • Withdraw Consent: You can withdraw your consent where we rely on consent to process your information.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files that are placed on your device when you visit a website.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible.

We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have questions about this privacy policy or our privacy practices, you can contact us at:

Email: contact@aifin.tech

We operate digitally and will respond to your inquiry within a reasonable timeframe.